Privacy Policy
Hands of Perfection In-Home Care
At Hands of Perfection In-Home Care, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the personal information of our clients, their families, and other individuals who interact with our services.
1. Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, address, phone number, email address, date of birth.
Health Information: Medical history, medications, care requirements, health assessments (as required to provide services).
Payment Information: Credit card details, billing address, insurance information for billing purposes.
Emergency Contact Information: Contact details for individuals you designate to be contacted in case of emergencies.
Feedback and Communication: Any information you provide through surveys, emails, or direct communication with our team.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide personalized care and services tailored to your needs.
To communicate with you about your care plan, service updates, billing, and appointments.
To process payments and insurance claims.
To comply with legal, regulatory, and healthcare requirements.
To improve our services through feedback and surveys.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These include:
Encryption of sensitive data.
Regular audits of our systems and processes to ensure compliance with data protection standards.
Limiting access to personal information to authorized personnel only.
4. Sharing Your Information
We may share your information in the following situations:
With Healthcare Providers: We may share your information with doctors, specialists, and other healthcare providers involved in your care, only as needed.